Privacy Policy

1. Information We Collect

We collect personal information that identifies or can reasonably be linked to you. This may include:

• Contact details: name, email, phone number, billing and shipping addresses.
• Account details: username, password, preferences, and settings.
• Payment information: payment method, transaction details (processed securely by third-party providers — we do not store full credit card details).
• Order and transaction history: products viewed, added to cart, or purchased.
• Device and usage data: IP address, browser type, and analytics data (via cookies or similar technologies).
• Communications: messages, inquiries, or support requests you send to us.

2. How We Collect Information

We may collect information:

• Directly from you when you create an account, make a purchase, or contact us.
• Automatically through cookies, log files, and analytics when you browse our website.
• From third-party partners, such as payment processors and shipping providers.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Communicate with you about your purchases or account.
• Provide customer support and improve our Services.
• Send you promotional emails or marketing messages (you can unsubscribe anytime).
• Detect and prevent fraud or illegal activity.
• Comply with legal and regulatory obligations.

4. Sharing of Personal Information

We may share your information only with trusted third parties, including:

• Shopify, for website hosting and transaction processing.
• Payment processors, to securely handle your payments.
• Shipping and logistics providers, to deliver your orders.
• Analytics and marketing partners, to help improve our Services and personalize your experience.

We may also disclose information if required by law or to protect our rights and customers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functions.
• Analyze site performance and usage.
• Provide personalized offers and marketing.

You can manage or disable non-essential cookies through your browser settings.

6. Security and Retention

We take appropriate security measures such as encryption, secure servers, and limited data access to protect your personal information. However, no system is 100% secure. We retain your data only as long as necessary to fulfill orders, provide services, comply with legal requirements, and resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct or delete your personal information.
• Request a copy or transfer of your data.
• Opt out of marketing communications at any time.
• Withdraw consent where applicable.

You may exercise these rights by contacting us using the details below or by visiting Shopify's Privacy Portal for data handled directly by Shopify.

8. International Data Transfers

Your information may be transferred and processed outside your country of residence. When we transfer data internationally, we rely on approved safeguards such as Standard Contractual Clauses to protect your information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted here with the new effective date.